THE LATEST FROM MOMENTUM: 2010 REVIEW

Today is Thursday and it is quiet around the office.  I am reflecting on 2010 and what a good year it has been. It has been a very busy year for both the Momentum Team and our Cable Operator and Municipality partners. We view 2010 as a major quality foundation year that will reap partner rewards for years to come.

Some of our 2010 major headlines are captured here:
MOMENTUM CREATES NEW OSS NETWORK SURVEILLANCE AND PROVISIONING SYSTEM FOR VOICE AND BROADBAND SERVICES
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MOMENTUM TELECOM UNVEILING QUALITY INITIATIVE AS PART OF NEW VOICE SUPPORT ECOSYSTEM FOR CABLE OPERATORS AND MUNICIPALITIES
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MOMENTUM BOOSTS TECHNICAL LEADERSHIP TEAMS WITH INDUSTRY EXPERTS
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While we worked through each of these major initiatives, our sales team added over 20 new partners this year!  We also now manage cable operator broadband infrastructures and provide Tier I, II & III support.  Our latest customer, Southern Coastal, subscribes to all of Momentum’s services and moved to us on December 15, 2010 – Welcome!

We have seen great success with our new Broadband Management offering.  Our operators are selecting robust tools for integrated Voice and Broadband Monitoring, Provisioning and ISP Services, in addition to quality Managed Tier 1 – 3 Voice, Broadband and NOC support, all at a lower cost per subscriber.

Since we began our quality focus at the beginning of 2010, our network availability has been optimized with an uptime of 99.996% for the year. You should now be receiving monthly reports from our new quality analytics system – giving you insight into your specific network and carrier statistics and allowing you to provide advanced business services with Service Level Agreement (SLA) measurement capabilities.

We hope you are having a wonderful holiday and we wish you continued success in 2011.  I also hope you enjoyed the Dancing Deer brownies and cookies as much as I did (somebody has to taste test!).

 

Alan

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